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Instead of Blogging as your main source of business, blogging to support and give value to your main business. So what are the ways that blogging will help in your business.
1. Propaganda - Promote your main business.
This business strategy can work in a few ways.
a. Provide information of your product. This can comes in the form showing the nuts and bolts or inner working of your product. Show how to use your product. Show the features of your product. Basically, promote your product.
b. Tell people that how good your product is. The effects and benefits you get when you use the product.
c. Educate your customer. Not just those things that mentioned in a and b about your product but also related knowledge that will be helpful or simply make them more knowledgeable.
2. Offer extra value to your customer.
This business strategy will help to endear your customer to your products and turn them into your loyal customer.
a. Show what are the ways or recipes you can use to create something or do with your product.
b. Show how to "pimp", customise or modify the product to suit the customers taste or preference or to improve or change the functions of the product.
Examples of how blogging help with a certain business.
A. eBay business. Make good use of the About Me to let your customer know more about you. But this is probably limited in terms of the amount of things you can share. So, let them know about your blog.
i. Do announcement of new items of for sale on eBay. You can create loyal customers by having subscribers to your blog and they can know immediately through the subscription that you have a new item for sale.
ii. A more detailed description of the listed sale item. This way you can also educate your customer the history and the value of the item, especially the collectibles. Gain in doing this is that your customer will happy to know they are collecting or buying something of maybe sentimental or historical value and other gain is that you maybe able to sell the item at a much higher price.
iii. Create special promotions for your loyal customers who will subscribe and give them value and saving by staying loyal.
iv. Let your customer to get to know you better and your history of all the listed items. This can help to gain a reputation of things you are able to source to sell. It will work like a charm if you are specialised in certain collectibles and maybe they are able to get a similar item from you in the future.
v. Research on your customer by maybe using polls.
vi. Gain extra useful feedback from your readers using the comments.
vii. Create loyal customers using the above methods.
viii. Spin off in doing this, you might earn a tidy income from the ads in the blog. So in this case, having a blog works both ways and the bottom line is that you can use it to increase your sales in eBay and as well as profiteering from the ads in the blog.
B. Kitchenware business
i. After making a successful sale, you can further engage with your customer by letting them know what other useful things kitchenware you are selling.
ii. Educate your customer and let them know, how to use of your product in best possible ways. How to maintain your product. Possible problem and how to troubleshoot them.
iii. Give extra value like providing recipes that will use one of your kitchenware.
iv. Show your customers how to create a theme in the kitchen with your wares as these things are able to not only function to help to prepare or cook your food but also it can help to decorate your kitchen to your taste. Customisation of the look of the wares may even be possible to match overall theme in the kitchen. This help to make your kitchenware not to stick out like a sore thumb among the nicely coordinated kitchen furniture and wares and might even compliment the overall theme.
v. An additional way to promote your wares which you can draw in an international customers on the Internet.
vi. Research on your customer by using tools like polls.
vii. Gain extra useful feedback from your readers and maybe also further interaction by using the comments.
viii. Create a loyal group of customers using the above methods.
ix. Spin off in earning ads revenue with the blog.
These are the few things I have learned from Ben.
1. Marketing
2. Customer Research
3. Use coupon
4. Several eBay accounts in several countries
5. Separate Buying and Selling eBay account
6. Combined Shipment
7. Source from cheap production country like China
8. Do not sell things that are consumed or applied
9. Foresight
10. Filling in the gaps in the distribution network
11. Generate ideas have them tested
12. Optimising your business model or methods
2. Customer Research. A neat idea from Ben. Go and check out your competitors' customers. Send them a survey form or questionnaires and find out what are the things they don't like, like, things that can be improved... etc. These things can be pertaining to the how shopping experience is like to the product they are buying.... trying to steal your competitors regulars... One of the way of getting these customers are look at all those closed transactions in eBay and send them an email. Surprisingly, these people do respond to these questionnaires.
3. Use coupon for the last 10 days before Christmas. Why coupon... simple... anything send out during the last 10 days will most likely won't be able to reach your customer before Christmas. These customers will most likely buy things from you before Christmas as Christmas gifts. So what happen to those who did last minute shopping? Use the coupon. They can buy a shopping coupon from you to give as Christmas gifts. These coupon can be sent by email and it can be printed out and send as gifts. Simple... A great way for eBay seller in Singapore to go all out till Christmas and most of these customers can be in US. Neat idea.
4. Several eBay accounts in several countries. This way you will make of the promotions pertaining to eBay from different countries. Example, this month till Christmas, Singapore eBay is giving out free subscription to its users. And sometimes in other country at another time for a different promotion.
5. Separate Buying and Selling eBay account. The idea of doing this is to protect your most precious selling account. The credibility of your selling account is paramount in achieving powerseller in eBay. Sometimes, due to a variety of reasons, a seller might give you, the buying a bad rating. It is not fully explained to me but he does give me a feeling that it seem like the chances of seller giving bad ratings to buyer is quite high... maybe did not received any money or late...
6. Combined Shipment. Combining several shipments from different sellers into a single container makes shipping costs generally lower for the individual sellers. This is usually done by shipping direct to the target customer market. In fact, Ben has started a company in China just by fulfilling this special needs of the sellers in US. It seems like not only it is profitable but the government of China are also giving extra incentives to have goods shipped out of the country by giving extra 7% profit for the peeps does shipping out of the country. The reason why they are giving out free money is that they wanted cold hard cash in return for their economy. Give money to earn money....
7. Source from cheap production country like China and sell it to a country with higher buying power. Side note, the best way for a Singaporean to do business in China is not to invest money there (Yah... you have by now know that China is a country where copyright is bluntly ignored. Copy not right but right to copy) but a good place to do your business product shopping there as this is the place to get dirt cheap goods of surprisingly good quality. (Some of these factory actually produced the originals for the original producers or so I heard) The advantage a chinese Singaporean is that he or she is fluent in Chinese and the world business language, English. Though not totally plug into the societies of these countries but we can have a reasonably good understand of the 2 highly varied countries (US and China).
8. Do not sell things that are consumed or applied. The problem with this is that the goods or products may not be able to meet the expectation of the desired effects it promised. A key thing is that whether these things are labelled as supplements and therefore there maybe no liability when it fails to deliver. But your reputation will take a huge plunge when this happen.
9. Foresight. Sometimes this can be quite simple and not difficult at all with some simple reasoning and your are well informed. A good example is how Ben make a fortune by selling PS3 to US consumers last year 2006 before. Just before Christmas, Sony only releases 200,000 units of PS3 for the 100 million or so US consumers for Christmas. No doubt the hype before the release has make the unit sell like hot cakes before it even reach the US shores. So way before Christmas, all the units bought prelaunched are all sold out. Those who has bought just need to bring their coupon to collect their PS3. He actually manage to get someone in China to sell him a container of PS3 in consignment. Only have to pay back in a months when he received his payment from his buyers. So basically, he did not pay a single cent for the goods in the first place. Some credibility and connection he has there in China.